Privacy Policy
A legal disclaimer
Effective Date: May 1, 2025
This Privacy Statement applies toMyd Naturals ("we," "us," or "our") and governs the collection, use, and disclosure of personal information of our customers and website visitors located in Baltimore, Maryland, and elsewhere. We are committed to protecting your privacy and ensuring the security of your personal information. By using our website mydnaturals.com (the "Site") and purchasing our products, you consent to the practices described in this Privacy Statement.
Information We Collect:
We collect various types of information to provide and improve our services, including:
Personal Information You Provide: This includes information you directly provide to us when you create an account, place an order, subscribe to our newsletter, contact us, or participate in surveys or promotions. This may include your name, email address, shipping address, billing address, phone number, payment information (credit card details are processed by our secure payment gateway and not stored by us), and any other information you choose to provide.
Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device and browsing activity. This may include your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of your visits. We may use cookies, web beacons, and other tracking technologies to collect this information.
Order Information: We collect information related to your purchases, including the products you order, order dates, and shipping details.
Communications: We may keep records of our communications with you, including emails and customer service inquiries.
How Your Information Is Used:
Order Fulfillment: To process and fulfill your orders, including shipping products and providing order updates.
Account Management: To create and manage your account, and to provide you with access to your order history and preferences.
Customer Support: To respond to your inquiries, provide customer service, and resolve issues.
Marketing and Promotions: With your consent where required by law, we may send you promotional emails about new products, special offers, and other updates. You can opt-out of these communications at any time.
Website Improvement: To analyze website usage and trends, personalize your experience, and improve our Site and services.
Security and Fraud Prevention: To protect against fraud, unauthorized access, and other security threats.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Sharing Your Information:
We may share your personal information with third parties in the following circumstances:
Service Providers: We may share information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, email marketing providers, and website analytics services. These service providers are contractually obligated to protect your information and use it only for the purposes of providing services to us.
Legal Requirements: We may disclose your information if required to do so by law, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. We will provide notice if your personal information becomes subject to a different privacy policy as a result of such a transaction.
With Your Consent: We may share your information with third parties with your explicit consent.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you use, e.g., encryption, firewalls, secure socket layer (SSL) technology]. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices:
Depending on your location and applicable law, you may have certain rights regarding your personal information, including the right to:
Access: Request access to the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete personal information.
Deletion: Request the deletion of your personal information (subject to certain exceptions).
Objection to Processing: Object to the processing of your personal information for certain purposes, such as direct marketing.
Data Portability: Request to receive a copy of your personal information in a portable format.
Withdraw Consent: Withdraw your consent to the processing of your personal information where our processing is based on your consent.
To exercise these rights, please contact us at customercare@mydnaturals.com. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies:
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our Site.